Privacy Policy

Effective Date: 17 September 2025;

Thank you for choosing to be part of our community at (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices, please contact us using the details in Section 13 (Our Contact Information).

When you visit and use our services (e.g., purchasing tickets), you are interacting with . This Privacy Policy explains what information we collect, how we use it, how we share it, and what rights you have. If you do not agree with any part of this policy, please discontinue use of our website and services.

This Privacy Policy applies to information collected through and any related services, sales, marketing, or events (collectively, the “Services”).

1) Information We Collect

We collect personal information that you voluntarily provide when you create an account, purchase tickets, contact support, or otherwise use the Services. The information we collect depends on your interactions and choices, and may include:

• Name & Contact Data: First and last name, email address, phone number, postal address, and similar contact details.
• Credentials: Passwords, password hints, and similar security information for authentication.
• Payment Data: If you make a purchase, payment card number, expiration date, and CVC are collected and processed by our payment processor (Stripe). We do not store full card numbers on our servers. Stripe’s privacy policy is available here: Stripe Privacy Policy.

Information Collected Automatically. We automatically collect certain technical and usage information when you use the Services. This may include IP address, browser and device characteristics, operating system, language preferences, referring URLs, device identifiers, approximate location, and information about how and when you use our Services. We use this data for security, operations, analytics, and reporting. Like many businesses, we also use cookies and similar technologies.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

2) How We Use Your Information

We use personal information for legitimate business purposes, to enter into or perform a contract with you, with your consent, and/or to comply with legal obligations, including to:

• Process transactions & fulfill orders: Ticket purchases, payments, refunds, and customer service.
• Provide & improve the Services: Operate, maintain, troubleshoot, and enhance functionality and user experience.
• Security & abuse prevention: Detect, prevent, and address fraud, abuse, and security incidents.
• Communications: Respond to inquiries, send service-related messages (e.g., purchase confirmations, event changes), and request feedback.
• Marketing (optional): Deliver promotional content where permitted by law and your preferences. You can opt out of marketing at any time.
• Testimonials/Reviews (optional): With your consent, we may post testimonials; you can request updates or removal.
• Legal compliance: Comply with applicable laws, lawful requests, and enforce our terms and policies.

3) When We Share Information

We may share information as follows:

• Service Providers: Vendors who perform services for us (e.g., payment processing, hosting, analytics, email delivery, customer support). They are authorized to process your data only as necessary to provide services to us.
• Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or part of our business.
• Affiliates & Partners: Our affiliates will honor this policy. We may also share with partners to offer certain products, services, or promotions.
• Legal Reasons: Where required to comply with law or to protect rights, privacy, safety, or property (including enforcing our terms and investigating violations).

We do not sell your personal information for money. We also do not share it with third parties for their own direct marketing without your consent.

4) Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to operate the site, remember preferences, analyze usage, and measure campaign effectiveness. You can usually set your browser to refuse or delete cookies; doing so may affect certain features. If we maintain a separate Cookie Policy, it will explain categories of cookies and choices in more detail.

5) Third-Party Websites & Services

The Services may link to third-party websites or services we do not control. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

6) Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer period is required by law (e.g., tax, accounting). When we no longer have a legitimate business need to process your information, we will delete or anonymize it. If deletion is not immediately possible (e.g., backups), we will securely store your information and isolate it from further processing until deletion is feasible.

7) How We Protect Your Information

We implement appropriate technical and organizational measures designed to protect personal information. However, no electronic transmission or storage can be guaranteed 100% secure. Use the Services in a secure environment and contact us if you suspect any unauthorized activity.

8) Children’s Privacy

The Services are intended for users 16 years of age and older. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a user under 16, we will take reasonable steps to delete such information. Please contact us if you believe a child under 16 has provided personal information to us.

9) Your Privacy Rights & Choices

• Account Information: You may review, update, or delete account information by contacting us. Upon request to delete an account, we will deactivate or remove it from active systems; some information may be retained to comply with law, prevent fraud, or enforce our terms.
• Cookies: Most browsers accept cookies by default. You can remove or reject cookies via browser settings (site features may be affected).
• Email Marketing: You can unsubscribe from marketing emails via the link in the message or by contacting us. We may still send service or transactional emails.

10) Do-Not-Track Signals

There is no uniform standard for recognizing browser-based Do-Not-Track (DNT) signals. Accordingly, we do not currently respond to DNT signals. If standards are adopted in the future, we will update this policy.

11) State/Regional Privacy Rights

Depending on your location, you may have additional rights (e.g., to know, access, correct, delete, or opt out of certain processing). California residents, for example, may have rights under the California Consumer Privacy Act (as amended). To exercise applicable rights, contact us using the details in Section 13. We may take reasonable steps to verify your request.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Revised” date above indicates the latest version. Material changes may be communicated by posting a notice on the site or contacting you directly, where appropriate.

13) Our Contact Information

All privacy-related requests and questions can be directed to:

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. Consider consulting counsel to tailor this policy to your specific operations and applicable laws.